Service Desk Jobs

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Service Desk Analyst  

Fuse - Peterborough, Cambridgeshire, East Anglia, UK

Up to £23,000 + Benefits This job was originally posted as Service Desk Work careers... £20000 - £23000 per annum + Additional Benefits

from: cwjobs.co.uk (+1 source) - 3 days ago

IT Service Desk Engineer  

Littlefish - Sheffield, South Yorkshire, Yorkshire, UK

The role will involve handling and resolving desktop/laptop/printer/application issues and basic network/server troubleshooting with administration. Service Desk careers... Up to £23,000 per annum

from: cwjobs.co.uk (+1 source) - 2 days ago

Service Desk Technician  

Central Networks and Technologies Ltd - Heywood, Greater Manchester, North West, UK

The technologies & vendors you will be expected to work with are ... desk jobs... From £18,000 to £24,000 per annum

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from: totaljobs.com - 2 days ago

Service Desk Analyst  

Cooper Lomaz Recruitment Ltd - Peterborough, Cambridgeshire, East Anglia, UK (+1 location)

Are you a service desk analyst with experience of Active directory? - Being Customer focused service analyst jobs... £20000 - £23000 per annum

from: cwjobs.co.uk (+1 source) - 4 days ago

IT Service Desk Agent  

Es Field Delivery Uk Ltd - Yeovil, Somerset, South West, UK

The role will require a flexible individual with good communication skills and attention to detail. service desk analyst jobs... Up to £19,300 per annum

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from: totaljobs.com - 2 days ago

Service Desk Analyst  

HAYS INFORMATION TECHNOLOGY - Gloucester, Gloucestershire, South West, UK

· To manage incidents, enquiries and service requests within agreed response and resolution Your new company service desk analyst Manchester... £20000.00 - £23000.00 per annum

from: cwjobs.co.uk - 4 days ago

Service Desk Analyst  

HAYS INFORMATION TECHNOLOGY - Leeds, West Yorkshire, Yorkshire, UK

Troubleshoot desktop/laptop and system/network problems, diagnose and solve hardware /software /incidents /problems via phone, email and in person Incident and request management Your new role service desk analyst Glasgow... £22000.00 - £25000.00 per annum

from: cwjobs.co.uk (+1 source) - 4 days ago

Service Desk Agent  

Kelly Services - Nottingham - Bracknell, Berkshire, South East, UK (+1 location)

First Line Support Agent service desk analyst London... £9.00 - £10.19 per annum

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from: totaljobs.com - 9 days ago

IT Service Desk Analyst  

Dacorum Borough Council - Hemel Hempstead, Hertfordshire, South East, UK

ICT Service Desk Analyst 37 hours per week service desk roles... From £18,939 to £20,428 per annum

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from: totaljobs.com - 3 days ago

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Service Desk Analyst  

CGI - Hereford, Herefordshire, West Midlands, UK

From public service transfo... service desk analyst nhs... Competitive

from: cwjobs.co.uk (+1 source) - 4 days ago


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Service Desk

This area of IT involves a great deal of customer service and problem-solving skills. The service desk analyst ensures that all phone calls to the ICT Service Desk are dealt with efficiently and effectively, using remote desktop tools to provide first and second line tech support over the telephone. He or she must respond to urgent calls received by the service desk operator, delegate complex tech support calls to the appropriate technician, and ensure the trust domain and e-mail systems are managed on a timely schedule
Strong interpersonal and written/verbal communication skills are required for this job, as the analyst often needs to liaise with external support groups for repairs or replacements and must write up reports as requested by ICT senior managers. Applicants should be up to date with the latest ICT technologies and developments. Employers often require applicants to have 5 GCSEs at grade C or above or at least two years’ practical experience in first-line technical support. The typical pay for this job is around £24,000 per year.

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