Service Desk Jobs

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Service Desk Analyst  

Network IT - Buckinghamshire, South East, UK (+1 location)

This job was originally posted as Service Desk Work careers... £12.5 - £13.94 per hour

from: cwjobs.co.uk (+1 source) - Yesterday

Service Desk Analyst  

MAG (Airports Group) - Manchester, Greater Manchester, North West, UK

IT Service Desk Analyst Based at Manchester Airport Service Desk careers... Up to £22,000 per annum

from: cwjobs.co.uk (+1 source) - Today

Service Desk Analyst  

DXC - London

The secret of the companys vision is to analyse all parts of the technology chain and to employ the best industry practices to implement the solution. Accordingly, our workforce combines the skills of... desk jobs...

from: glassdoor.com (+1 source) - Yesterday

Service Desk Analyst  

Spring Technology - Belfast, County Antrim, Northern Ireland, UK

You will be working in a dedicated team of Service Desk support analysts. the ideal candidate should to be able to demonstrate a willingness to learn ... This job was originally posted as service desk roles...

from: cwjobs.co.uk - Yesterday

Service Desk Analyst  

Vantage Recruitment Solutions Ltd - Redhill, Surrey, Surrey, South East, UK (+1 location)

The ideal Service Desk Analyst will be passionate about technology and generally enthusiastic about career progression and advancement. A strong communicator with a background in... help desk... £30000 - £35000 per annum + Excellent Benefits Package

from: cwjobs.co.uk (+2 sources) - Yesterday

Service Desk Advisor  

Capita Internal Resourcing (CIR) - Lanarkshire, Scotland, UK

SWAN is looking for a Service Desk Advisor to work alongside the Service Desk Analysts, 2nd and 3rd Line Support Teams, Chief Engineer and Service Delivery Teams. The ideal candidate will need to be able... service desk analyst in Leeds... Negotiable

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from: totaljobs.com (+1 source) - Yesterday

Service Desk Analyst  

Spring Technology - Sheffield, South Yorkshire, Yorkshire, UK

This job was originally posted as computer help desk... £23000 - £30000 per annum

from: cwjobs.co.uk - Yesterday

Service Desk Analyst  

keytree - Port Talbot, Neath Port Talbot, Wales, UK

This job was originally posted as urgent care front desk... £20000 - £25000 per annum

from: cwjobs.co.uk - Today

SERVICE DESK TEAM LEADER  

Digital Gurus Recruitment - London, South East, UK

SERVICE DESK TEAM LEADER - CITRIX, O365, AD, MOBILE, LAPTOPS, TRANSPORT- NORTH LONDON police desk officer... £146 - £265.00 per annum

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from: totaljobs.com (+1 source) - Yesterday

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Service Desk Analyst - Mobility  

Hiring People - Alderley Edge, Cheshire, North West, UK

Candidates will ideally possess experience of providing remote support within a Service Desk environment. travel desk management... £17k - 23k per year

from: cwjobs.co.uk (+1 source) - Yesterday


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Service Desk

This area of IT involves a great deal of customer service and problem-solving skills. The service desk analyst ensures that all phone calls to the ICT Service Desk are dealt with efficiently and effectively, using remote desktop tools to provide first and second line tech support over the telephone. He or she must respond to urgent calls received by the service desk operator, delegate complex tech support calls to the appropriate technician, and ensure the trust domain and e-mail systems are managed on a timely schedule
Strong interpersonal and written/verbal communication skills are required for this job, as the analyst often needs to liaise with external support groups for repairs or replacements and must write up reports as requested by ICT senior managers. Applicants should be up to date with the latest ICT technologies and developments. Employers often require applicants to have 5 GCSEs at grade C or above or at least two years’ practical experience in first-line technical support. The typical pay for this job is around £24,000 per year.

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