Service Desk Jobs

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Service Desk Administrator  

Search - Dundee, United Kingdom

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation...

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from: CV-library.co.uk - 3 days ago

Service Desk Team Leader - Aftermarket  

Glen Callum Associates Ltd - Witham, Essex, United Kingdom (+1 location)

As a Service Desk Team Leader, you'll implement best practices, improve response times, and champion service excellence from the front line. You'll be the go-to person for operational efficiency, dispute... £30000 - £35000/annum +pension +employee assistance progra

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from: CV-library.co.uk (+2 sources) - 4 days ago

Service Desk Manager  

Version 1 - London, United Kingdom (+3 locations)

Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge...

from: uk.lifeworq.com (+1 source) - 2 days ago

Service Desk Administrator  

Parkside - Milton keynes, United Kingdom

Week 2: 09:00 – 17:00 The Ideal Candidate This position would suit someone with strong organisational skills, excellent attention to detail, and a proactive approach to problem-solving. Prior experience...

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from: CV-library.co.uk - 5 days ago

Service Desk Co-Ordinator  

Sudlows - Manchester, Greater Manchester, United Kingdom

The successful candidate will be a valued member of our Enterprise Services department. We are currently looking to grow our business and this role is a key part to this vision. This role is to provide...

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from: CV-library.co.uk - 3 days ago

Service Desk Director - 12 month contract  

Unisys - London EC1A, City of London, London

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the... 150.00-200.00 day

from: joblookup.com - Yesterday

IT Service Desk Manager  

Midland Heart - B15, Birmingham, West Midlands (County), United Kingdom

You'll lead the day-to-day operations of our Service Desk and Technical Services Team – managing people, processes, and performance to ensure colleagues receive a responsive, high-quality service, no matter... £57433/annum

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from: CV-library.co.uk (+2 sources) - 3 days ago

Service Desk Administrator  

ZITKO Ltd - Reading, United Kingdom

- Processing completed jobs and arranging follow-up visits - Confidence working in an office-based environment using scheduling Service Desk Administrator (Full time, Permanent) - Exceptional organisational... £27000 - £30000/annum

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from: CV-library.co.uk - 7 days ago

Service Desk Manager  

X4 Technology - Surrey, United Kingdom (+1 location)

We’re seeking an experienced Service Desk Manager / Service Delivery Manager for a key Autotask ticketing system implementation project with a growing MSP based in Surrey. This is a fantastic opportunity...

from: uk.lifeworq.com (+1 source) - 2 days ago

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Service Desk Analyst  

Tate - Hertfordshire, United Kingdom

My client is proud to be an equal opportunities employer. They go beyond compliance to foster a truly inclusive environment where everyone regardless of background, identity, or experience can succeed... £27000 - £30000/annum Nice benefits package

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from: CV-library.co.uk - 3 days ago


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Service Desk

This area of IT involves a great deal of customer service and problem-solving skills. The service desk analyst ensures that all phone calls to the ICT Service Desk are dealt with efficiently and effectively, using remote desktop tools to provide first and second line tech support over the telephone. He or she must respond to urgent calls received by the service desk operator, delegate complex tech support calls to the appropriate technician, and ensure the trust domain and e-mail systems are managed on a timely schedule
Strong interpersonal and written/verbal communication skills are required for this job, as the analyst often needs to liaise with external support groups for repairs or replacements and must write up reports as requested by ICT senior managers. Applicants should be up to date with the latest ICT technologies and developments. Employers often require applicants to have 5 GCSEs at grade C or above or at least two years’ practical experience in first-line technical support. The typical pay for this job is around £24,000 per year.

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