Support Worker job description


Support workers are vital in the lives of many disabled and elderly citizens who rely on their efforts to lead a normal life. While some regard this as a difficult role, this can be a remarkably rewarding position to those who enjoy helping others and making a positive impact on their lives.
Those employed in personal support positions will generally find that every day offers a unique set of challenges. Some of the usual tasks involve assisting with daily living, especially in the area of meal preparation, cleaning and other activities that disabled people may not be able to undertake on their own. Support workers may also work at teaching those with disabilities how to become more independent.
Qualifications are not always necessary for support workers, but vocational qualifications in social care do give candidates a better chance at gaining employment. The average starting salary for a support worker is £17,000 per year, but many jobs pay a rate of £7 to 17 per hour depending on the specifics of the role.


Support Workers perform a number of administrative or clerical responsibilities. They operate in the posts of clerks, secretaries, office assistants, receptionists or administrative assistant. They are required to have the same office and administrative skills needed for people in these posts. They work with managers, administrators and executives.
A Support Worker usually performs any of the following tasks:
•  Dealing with queries
•  Collecting mail
• Disbursing petty cash
• Offering support where needed
• Entering statistical data
•  Supervising volunteers and interns
•  Filing electronically
•  Scanning, copying, and shredding
•  Typing documents


• Answering and speaking on the telecommunication devices
• Being punctual and efficient
• Computing proficiency
• Customer service
• Being organised
• Stress management
• Handling responsibilities
• Being a problem solver
• Being poised and professional
• Being persistent and attentive
• Communication and listening


Support Workers may have varied qualifications. These qualifications can be relevant to the industry in which they work. Bachelor's and Associate's Degrees, Diploma, A-levels, or GCSE certifications are all acceptable. Each employer will have a preference for a certain type of qualification.

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