Helpdesk Jobs
Helpdesk Analyst Jobs
,Helpdesk Support Jobs
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,1st Line Support Jobs
,IT Helpdesk Jobs
Pensions Customer Service Pensions Helpdesk / Contact Centre
Local Pensions Partnership - Preston, Lancashire, Lancashire, North West, UK
Pensions Customer Service Pensions Helpdesk / Contact Centre - Incentives and recognition that rewards excellent member experience? Helpdesk Work careers... £22,900
from: totaljobs.com - Yesterday
IT Helpdesk Team Lead
Systems Engineering and Assessment Limited - Barnstaple, Devon, South West, UK
Engineered to protect. We protect what matters - our nations, our waters, our land, our cities, our people, our environment, our world. About The Role Helpdesk careers... £40,000
from: totaljobs.com - 11 days ago
Helpdesk Co-Ordinator
Smart10Ltd - Huntingdon, Cambridgeshire, United Kingdom
As a Helpdesk Planner Co-Ordinator you, will be responsible for ensuring the planning and scheduling of all planned maintenance and reactive works for their Huntingdon sites, including the liaison with... it help desk support... £30000/annum
Register your CVfrom: CV-library.co.uk - 3 days ago
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Helpdesk Coordinator
Anderson Knight - Glasgow, Glasgow City, United Kingdom
This role involves handling incoming calls from customers' stores, depots, and offices to register maintenance requests and document accidents and incidents. These calls undergo triage by the Helpdesk... help desk... £23200/annum
Register your CVfrom: CV-library.co.uk - 3 days ago
Helpdesk Manager
Aspire Defence Services Limited - Tidworth, Hampshire, South East, UK
Do you have a passion for delivering quality customer service? Are you a natural leader that has a talent for inspiring teams? As Helpdesk Manager, you will be the driving force behind the team, ensuring... helpdesk coordinator roles... £40,000
from: totaljobs.com (+3 sources) - More than 30 days ago
Helpdesk Coordinator
Smart10Ltd - St Albans, United Kingdom
Smart10 is a multi-award-winning specialist recruitment consultancy, specialising in temporary, contract, and permanent placements across various business sectors. To stay updated and explore all our active... it helpdesk analyst... £28000/annum
Register your CVfrom: CV-library.co.uk - 4 days ago
Helpdesk Manager
Jobwise Ltd - Bolton, Greater Manchester, United Kingdom
Are you an experienced Helpdesk Manager? Would you like to work for a successful, well-established company, where you will be managing and developing the support team? They offer a salary of up to £25... facilities helpdesk operator... £23000 - £25000/annum Free Parking
Register your CVfrom: CV-library.co.uk (+1 source) - 4 days ago
Helpdesk Scheduler
Fusion People Ltd - Stroud, Gloucestershire, United Kingdom
Our client are seeking to recruit a reactive and planned works Helpdesk Scheduler to join their busy team acting as the first port of call for their customers. Assisting with delivering quality services... helpdesk 1st line support... £28000 - £31000/annum
Register your CVfrom: CV-library.co.uk - 10 days ago
PPM Helpdesk Administrator
Invictus Group - LS1, Leeds, West Yorkshire, United Kingdom
· Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment · Manage... junior helpdesk support... £26000/annum
Register your CVfrom: CV-library.co.uk - 2 days ago
Compliance & Helpdesk Manager
300 North Limited - Staffordshire, United Kingdom
This is an exciting opportunity to work for a friendly and progressive, flexible Facilities Management organisation who are growing and have lots of secure career and development opportunities. Our client... 1st line helpdesk support... £0 - £27000/annum
Register your CVfrom: CV-library.co.uk - 4 days ago
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Top locations
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Top locations in United Kingdom hiring now Helpdesk Jobs:
- London (533)
- Birmingham (76)
- Manchester (69)
- Bristol (61)
- Leeds (61)
- Glasgow (60)
- Reading (51)
- Milton Keynes (34)
- See more
Helpdesk
The position of helpdesk operator involves technical advice on company products as well as troubleshooting and problem-solving. Advice by phone or email is given, with the IT sector hosting most of the jobs in this field. The ability to diagnose and resolve problems with both hardware and software is coupled with good spoken English and the ability to explain technical issues in non-tech language. Administration tasks include logging all communications, redirecting callers to other departments and staying current with all product developments.
Key competencies are a full technical understanding of the product and a commitment to good customer service. Adaptability, stress management and analytic skills as well as attention to organising and detail are all requirements. For applicants, related experience and a good working knowledge of the product are essential, with at least GCSE qualifications in IT generally accepted as necessary. As with call centres in general, shift work is usual in the sector.
Salaries range from £17,500 to £30,000, with the average salary lower in provincial cities than in London. Many IT helpdesk facilites are located in Scotland and Northern Ireland.