Call Centre Jobs Forum

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This Forum has been created for sharing knowledge, experiences and opinions between users and for professional growth.

  • Trainings for call centre specialists Last updated by Charlotte: 13-Jul-2016

    What kind of training should you pass before you start working in call center. You have to know basics of psychology as well, right? you have to train on your own or the company organizes a course for you?

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    • Every company has rules and corporate style. You should always follow it. The company will explain you what is the main goal, but you have to have abilities and previous education

      13-Jul-2016 Reply to Charlotte
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  • Funny situations in call centre Last updated by Caitlin: 12-Jul-2016

    I always wondered what if specialist of call center once can not control himself and answers a client in a rude way??? They probably have very many funny situations with the people that call them. Can anybody share?

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    • If he loses control he loses a job.. it's that easy

      12-Jul-2016 Reply to Caitlin
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  • Type of work contract Last updated by Adam: 13-Nov-2015

    What should I take into consideration when choosing the type of job contract for me? (full/part time, etc...)

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    • i dont know

      13-Nov-2015 Reply to Adam
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