NHS Call Centre Jobs

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Real Time Analyst  

Practice Plus Group - Bristol, Avon, South West, UK

The Real Time Team will provide Operational oversight of Practice Plus Group’s NHS 111 network of call centres, dynamically managing resource whilst working closely with local site Supervisors / Managers...

from: totaljobs.com

111 Clinical Advisor  

Practice Plus Group - Southall, London, South East, UK

Are you a Nurse, Paramedic or Pharmacist who is passionate about making a difference to patients? Are you looking for a role with less physical demands and flexible hours? Have you ever considered moving...

from: totaljobs.com

Workforce Planning Co-ordinator  

Practice Plus Group - Bristol, Avon, South West, UK

Due to additional workload we are looking for an experienced Workforce Planning Co-Ordinator to join our team in our NHS 111 Call Centre in Stoke Gifford - Bristol. This role is integral to the co-ordination...

from: totaljobs.com

Customer Service  

Dynamite Recruitment - Whiteley, United Kingdom (+1 location)

Dynamite Recruitment is delighted to be partnering with a very well established and hugely successful business who are based in the Fareham and Southampton area Our client provide a specialist service... NHS Call Centre Work careers... £18000 - £18200/annum

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from: CV-library.co.uk (+2 sources) - 2 days ago

111 Call Handler  

Practice Plus Group - Dorking, United Kingdom

Are you passionate about helping others and do you want to make a difference to patients? Have you got a strong customer service background with an ability to work under pressure? Practice Plus Group are... NHS Call Centre careers... £8.89 - £12.73/hour

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from: CV-library.co.uk - 11 days ago

111 Health Advisors  

Meridian Business Support Limited - Plymouth PL1, Devon, South West

This is a night shift role where you will be the face and first point of contact for all NHS 111 calls coming into the call centre. You will be responsible for ensuring that all calls are answered promptly... emergency medical dispatcher... 8.82-8.82 hour

from: joblookup.com - 18 days ago

Customer Service Advisor  

Rydon Group - Dartford, United Kingdom

Rydon’s dynamic, supportive, fun and vibrant inbound Contact Centre is packed full of outgoing and friendly people. Join our contact centre in Dartford, Kent and you’ll be part of a team who thrive on... nhs call centre in East London...

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from: CV-library.co.uk - 15 days ago

Call Taker  

E-zec Medical Transport Services Ltd - Hereford

Communicating with road staff, ambulance care assistance, paramedics, patient transport liaison officers (PTLO), controllers and dispatchers as part of a multi-disciplinary team to ensure a successful... nhs call centre in Dudley... £8.72

from: networxrecruitment.com - Yesterday

Contact Centre Advisor / Service Desk Analyst  

NHS Digital - Exeter

In addition to 1st line support duties the role will require the individual to become a specialist in key areas providing a knowledgeable 2nd line support within the Contact Centre / Service Desk team... nhs call centre in Romford...

from: jobsxl.co.uk - Yesterday

Call Taker  

E-zec Medical Transport Services Ltd - Stoke-On-Trent

Communicating with road staff, ambulance care assistance, paramedics, patient transport liaison officers (PTLO), controllers and dispatchers as part of a multi-disciplinary team to ensure a successful... nhs call centre in Portsmouth... £8.89

from: networxrecruitment.com - 8 days ago

NHS Service Advisor  

Cordant People - Newcastle Upon Tyne, Tyne and Wear, North East, UK

Our Client is looking for a number of Service Advisors to work in a busy NHS contact centre Candidates must pass an en... nhs call centre in Kent... Up to £8.92 per annum

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from: totaljobs.com - 18 days ago

Customer Service Advisor  

The Best Connection Employment Group - Birmingham

Our Client, a busy and growing NHS related call centre based near Birmingham Town Centre, require Customer Service Advisors for an immediate start and positions possibly leading to permanent after a successful... nhs call centre admin...

from: jobsxl.co.uk - 16 days ago

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Customer Service Assistant & Administrator  

NHS Jobs - Merrion House, LS2 8PD

We are recruiting for a permanent Band 2 Customer Service Assistant & Administrator to support the MindMate SPA team. This is a part-time post and hours would need to be worked Monday - Friday. Once fully... nhs call centre team leader... £18,005 to £19,337 pro rata

from: findajob.dwp.gov.uk - Today


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Nhs Call Centre

An Nhs call centre worker plays a vital role in the Nhs. They are responsible to take and redirect all incoming calls to the Nhs Call Centre. The majority of the calls will be related to health problems, and the worker is responsible for putting the caller through to the appropriate medical professional.
The main responsibilities of the job holder include dealing with the public, answering calls and ensuring that queries are directed to the right person. Usually workers will operate a switchboard and are expected to know exactly where to direct a person’s query based on the nature of their medical problem.
It is paramount the call centre worker maintains an excellent level of customer service and as such, communication and problem-solving skills, impeccable telephone etiquette and an upbeat personality are requirements for this role.
Usually there is no requirement for a bachelor’s degree for this role; however, those workers advising patients will be expected to have a degree in the relevant medical profession. The average salary for this role is between £10,000 and £15,000 per annum.

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