Contact Centre Team Leader Jobs in Cardiff

cardiff, wales, United Kingdom

Our Member Services team is a powerhouse, handling a massive 14,000 calls, 7,000 live chats, and 10,000 emails monthly, tackling sales, retention, and account inquiries for our members. Meanwhile, the...

from: jobleads.co.uk - 4 days ago

cardiff, wales, United Kingdom

Reporting findings/results to management on a regular basis, putting forward ideas and recommendations concerning the development of employees and the improvement of procedures and policies currently in...

from: jobleads.co.uk - 24 days ago

National Grid Electricity Distribution - Cardiff, Wales

You will have proven leadership capabilities, preferably in a customer facing environment along with incident management experience for the Dispatch role. Be able to think strategically and use insights... £45K (Employer Est.)

from: glassdoor.com - 2 days ago

Robert Half - Newport, United Kingdom

Manage and lead the daily operations of our SCs, ensuring adherence to all company policies and procedures. Ensure data security and process integrity to effectively manage applications and maintain client...

from: uk.lifeworq.com - 7 days ago