Customer Service Advisor Jobs Forum

This Forum has been created for sharing knowledge, experiences and opinions between users and for professional growth.

• Customer service Jill Last updated by Olivia: 26-May-2017

  I a people’s person and love solving problems and looking for alternative solutions. I have the feeling that I’d be very good as a customer service advisor. What drives me back is what I’ve heard about it taking its toll as often what you are facing is an angry customer, or at best a customer with problems. I think I can deal with it. Does anyone have any experience in the role?

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  • Sandy:

    I’ve been a customer care assistant and I’ve also been a sales account manager. Both positions have one thing in common. You’ve got to be able to deal with frustration, rejection and people’s anger (not so much in sales, but it can be there). You definitely have to be resilient.

    26-May-2017 Reply to Sandy
    • Olivia:

      You’ve got to be emotionally strong. If you are a positive and enthusiastic person you’re all right.

      26-May-2017 Reply to Olivia
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• Company culture Jobisjob Last updated by Mr Good.: 12-Mar-2016

  What is most important to you when choosing a company to work for?

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  • Mr Good.:

    I value working with other people, Teamworking resolves problems within a working environment. Also, being able to do things on your own. working along company guidelines
    this could be target driven, or a planned working practice.

    12-Mar-2016 Reply to Mr Good.
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• Are there any major pros in working this type of job? Jobisjob Last updated by Lucas: 09-Mar-2016

  What is the major value or take away you get from working this job?

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  • Lucas:

    I value job satisfaction and a decent wage.

    09-Mar-2016 Reply to Lucas
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• My career goals Jobisjob Last updated by Jane Benfell: 24-Oct-2015

  What are some career goals you’ve set this year that you want to achieve?

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  • Jane Benfell:

    What I would like to achieve in 2016: a job that I can enjoy doing

    24-Oct-2015 Reply to Jane Benfell
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