First Call Resolution Jobs

PSi Talent - Chester, Cheshire West and Chester, United Kingdom

The Helpdesk Administrator will aim to answer all queries relating to their service and provide a first call resolution where possible. You will also work very closely with external teams and contractors... £21000 - £21500/annum

from: CV-library.co.uk (+1 source) - 3 days ago

Match Recruitment - NN16, Kettering, Northamptonshire, United Kingdom

* Perform tasks relating to field based colleagues users including, but not limited to: tracking and auditing of equipment, Security access, User account maintenance, Hardware/software configuration and... £24000/annum

from: CV-library.co.uk - 3 days ago

Finitas - Reading RG1, Berkshire, South East

As the owner of the Operations Salesforce backlog and for capturing the high level requirements, eliciting the business value and monitoring post launch to ensure benefit realisation. By utilising the...

from: joblookup.com (+1 source) - 27 days ago

The Portfolio Group - Manchester, Greater Manchester, United Kingdom

Intellectual PropertyThis is an opportunity for any individual who has completed their LPC and is looking to specialise within Employment Law and build their experience within a team of experienced solicitors... £25000 - £30000/annum

from: CV-library.co.uk - 8 days ago

Intec Select Ltd - London, United Kingdom

Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with a number of their key clients. Have a high level of technical ability which you are... £35000 - £40000/annum

from: CV-library.co.uk - Yesterday

Wanstor - United Kingdom (+1 location)

Logging calls using service desk tools and ITIL processes, working within these frameworks to deliver customer service levels >90% managing incidents to achieve where possible first call resolution and...

from: jobleads.co.uk (+1 source) - 2 days ago

United Kingdom

Being a member of the Client Contact Center team this is a client support role focuses on analyzing incoming client queries via phone, email, and web portal, providing functional expertise and advice to...

from: jobleads.co.uk - 3 days ago

OutsideClinic - Swindon

As Customer Services Manager you lead a team of Customer Service Advisors who are the first point of contact for our customers, delivering excellent customer service and resolving enquiries. Your team...

from: opticianonline.net - 5 days ago

Meridian Business Support - Watford, United Kingdom

You will be supporting the end to end process from understanding to orders with dealers, to the employers answer questions about the contracts and the employees to ensure you resolve any issues that arise... £29431/annum

from: CV-library.co.uk - 4 days ago

Ricoh - Warrington, Cheshire, United Kingdom

To provide a single point of contact for Ricoh’s IT Services Customers providing first line diagnosis, resolution and functional escalation of incidents and service requests on the RICOH Service Desk based... £24000/annum

from: CV-library.co.uk - 2 days ago