Call Centre Quality Assurance Jobs

Vibe Recruit - Romford, London, United Kingdom (+1 location)

This role is to ensure the Quality and Compliance of the internal and external contact teams are in line with the contractual Quality requirements from Clients. Salary: £24,000, rising to £26,000 following... £24000 - £26000/annum

from: CV-library.co.uk (+2 sources) - 23 days ago

Leeds, England, United Kingdom

The role of Quality Assurance Specialist will join a leading business within the B2B contact centre space A competitive salary and generous benefits are on offer Strong attention to detail Contact Centre...

from: jobleads.co.uk - 27 days ago

United Kingdom (+1 location)

We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some...

from: jobleads.co.uk - 8 days ago

Pension Protection Fund - CR0, Croydon, Greater London, United Kingdom

Unlike other contact or call centres, we operate Monday to Friday only, and have 2 shift patterns 1) 08.45-16.45 and 2) 09.30-17.30 and we are a Hybrid working organisation mixing working from home and... £28675/annum plus Civil Service Pension

from: CV-library.co.uk - 29 days ago

United Kingdom (+1 location)

Maintaining a professional and courteous manner towards your fellow team members, customers, and clients. The Customer Service department operates 37.5 hours per week, and the Call Centre is open during...

from: jobleads.co.uk - 14 days ago

AVANT RECRUIT - HD2, Rastrick, Calderdale, United Kingdom

In return, we provide a culture that recognises your hard work with a professional, but fun atmosphere. We firmly believe that the people who work for us are who make the company a success and strive to... £26500 - £34000/annum Bonus scheme, Pension, Free parking

from: CV-library.co.uk - More than 30 days ago

MMA Digital - Manchester, England, United Kingdom

Assist our existing quality assurance assessor in creating weekly and monthly reports for the Call Centre Manager, compliance manager and learning and development manager to outline patterns, risks and...

from: jobleads.co.uk (+1 source) - More than 30 days ago

ACT Credit Management Ltd - Harrow, England

ACT Credit Management Ltd are a fast growing collections agency based in Harrow and Glasgow and we are looking for an office-based Operations Manager to enhance our team. Significant experience working... £35K - £40K (Employer Est.)

from: glassdoor.com - 3 days ago

Message Direct - Ferndown, England

Collaborate with cross-functional teams to gather and analyse data on call patterns, agent performance, and customer interactions to identify areas for improvement. Knowledge of contact centre technologies... £55K (Employer Est.)

from: glassdoor.com - 9 days ago

Echo Managed Services - Walsall, England

Our goal is to deliver exceptional customer service by providing training and quality solutions to our customers. We understand that the key to achieving this is through the expertise, knowledge, and understanding... £28K - £35K (Employer Est.)

from: glassdoor.com - 17 days ago