Call Centre Quality Assurance Jobs

newcastle upon tyne, england, United Kingdom

Wellness - We offer a wide range of initiatives to promote our employees’ health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans...

from: jobleads.co.uk - 2 days ago

Leeds, England, United Kingdom

The role of Quality Assurance Specialist will join a leading business within the B2B contact centre space A competitive salary and generous benefits are on offer Strong attention to detail Contact Centre...

from: jobleads.co.uk - More than 30 days ago

ACT Credit Management Ltd - Harrow, England

ACT Credit Management Ltd are a fast growing collections agency based in Harrow and Glasgow and we are looking for an office-based Operations Manager to enhance our team. Significant experience working... £35K - £40K (Employer Est.)

from: glassdoor.com - 16 days ago

Romford, England, United Kingdom

Self-motivating, excellent interpersonal skills, ability to influence, prioritise effectively and work to tight deadlines If you are an experienced Quality Assurance Officer and looking for your next career...

from: jobleads.co.uk - More than 30 days ago

MMA Digital - Manchester, England, United Kingdom

Assist our existing quality assurance assessor in creating weekly and monthly reports for the Call Centre Manager, compliance manager and learning and development manager to outline patterns, risks and...

from: jobleads.co.uk (+1 source) - More than 30 days ago

Message Direct - Ferndown, England

Collaborate with cross-functional teams to gather and analyse data on call patterns, agent performance, and customer interactions to identify areas for improvement. Knowledge of contact centre technologies... £55K (Employer Est.)

from: glassdoor.com - 22 days ago