First Line Support Jobs in Birkenhead

Opus Recruitment Solutions - Liverpool, United Kingdom (+3 locations)

Independently resolve 70-80% of calls and tickets using technical expertise. Escalate complex issues to other IT teams as necessary. Ensure all service requests meet designated SLAs. Excellent communication...

from: uk.lifeworq.com - 2 days ago

TN United Kingdom - Liverpool L1, Merseyside, North West

An exceptional track record of growth and innovation is driven by our core values of: Personal, offering advice based on a true understanding of what matters to our clients; Partnership, working with our... 60.00-80.00 hour

from: joblookup.com - 9 days ago

Dams International. - Charley Wood Road, Liverpool, United Kingdom

Collaborate with IT users to maintain an exceptional level of service by monitoring and resolving infrastructure, telephony, and hardware issues. Provide 1st line support through the company’s helpdesk... 24,000 - 24,000 GBP per year

from: devitjobs.uk - 10 days ago

Curveball Solutions - Moorgate Road North, Liverpool, United Kingdom

In this role, I will expect you to be the first line of support for our customers and internal staff, efficiently resolving technical queries. You will work within an ITIL-based service desk environment... 30,000 - 30,000 GBP per year

from: devitjobs.uk - 10 days ago

Universal Publishers - Liverpool L1, Merseyside, North West

You will be responsible for ensuring IT support SLAs are achieved. Working through the companys helpdesk system providing 1st line support for IT related incidents, troubleshooting and escalating tickets... 60.00-80.00 hour

from: joblookup.com - 15 days ago

Unipart Logistics - Widnes, United Kingdom

Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural... £34614/annum

from: CV-library.co.uk (+2 sources) - 12 days ago

Outcomes First Group - BL1 4AG, United Kingdom

Outcomes First Group is the leading provider of specialist education in the UK. We exist to give neurodivergent children and young people access to a great education that caters to their specific needs... £28000/annum

from: CV-library.co.uk - 2 days ago

QA - Liverpool Merseyside, UK

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare... 24,600

from: notgoingtouni.co.uk - 25 days ago

Outcomes First Group - BL1 4AG, United Kingdom

Outcomes First Group is the leading provider of specialist education in the UK. We exist to give neurodivergent children and young people access to a great education that caters to their specific needs... £40000/annum

from: CV-library.co.uk - 2 days ago

Ascent People Ltd - Liverpool L1, Merseyside, North West

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. 5+ years in a similar Service Desk or 1st/2nd line IT support role IT Services and IT... 60.00-80.00 hour

from: joblookup.com - 23 days ago