Emergency Call Centre Jobs

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Customer Service Representative  

Scottish Power PLC - CH43, Prenton, Metropolitan Borough of Wirral, United Kingdom

Join our Power Cut Emergency team as a Customer Service Representative and become the crucial first point of contact for our customers during some of their most urgent moments. In this fast-paced role... Emergency Call Centre Work careers... £23120/annum

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from: CV-library.co.uk - 3 days ago

Call Handler  

Grafton Recruitment - Norwich, Norfolk, United Kingdom

Gi Group are now seeking to appoint a Call Handler to our Public Sector client based in Hellesdon, Norwich. Our client provides healthcare services for Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk... Emergency Call Centre careers...

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from: CV-library.co.uk - 10 days ago

Alarm Call Handler  

Verisure - Newcastle upon Tyne, United Kingdom

Verisure Services are a leading security company with new career opportunities. We are hiring within our specialised team of Alarm Receiving Centre Ambassadors based in Quorum Business Park, Newcastle... emergency medical dispatcher...

from: uk.lifeworq.com - 2 days ago

Japanese speaking Customer Service Advisor  

Randstad Delivery - London, United Kingdom

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built... emergency service dispatcher... £27000/annum

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from: CV-library.co.uk - 7 days ago

Team Manager (Nights)  

Taking Care - Chichester, United Kingdom

We have an amazing opportunity for a Resolution Team Manager (Nights) to help lead our Resolution team handling emergency response calls in a 24/7, 365 days’ a year service supporting a diverse and largely... 911 call taker... £38182/annum Additional estimated £7410 night allowance

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from: CV-library.co.uk - 14 days ago

Contact Centre Advisor  

Halton Borough Council - Halton Borough Council (On-Site)

Halton Borough Council’s Customer Contact Centre Advisors deliver the whole range of Council Services to customers, including Council Tax, Benefits, Adults and Children’s Social Care and Waste Management... emergency services call handler... £26,421 to £28,770 per annum – pay award pending

from: JobsGoPublic - 3 days ago

Call East Advisors  

Hays Business Support - Norwich, Norfolk, United Kingdom

Provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire... emergency call centre in West Sussex... £13.00 - £19.00/hour Hourly Pay Weekday/Evening/Weekends/O

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from: CV-library.co.uk (+1 source) - 17 days ago

Customer Alarm Agent  

Verisure - Newcastle upon Tyne, United Kingdom

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe... emergency call centre operator...

from: uk.lifeworq.com - 2 days ago

Emergency Call Handler  

Hays Business Support - Norwich, Norfolk, United Kingdom

The East of England Ambulance Service provides 24 hours, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport for 6.9 million people in Bedfordshire... emergency call centre advisor... £12.00 - £19.00/hour Minimum Wage to Special Evening/Weeke

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from: CV-library.co.uk - 17 days ago

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Front Office Agent - Royal Service  

Stratford-upon-Avon, England, United Kingdom

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists... emergency call centre administrator...

from: jobleads.co.uk - 5 days ago


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Emergency Call Centre

Emergency call centre operatives provide the first line of communication for people in medical, fire and police emergencies as well as other emergency scenarios, ensuring the right service reaches those affected in the fastest possible time.
The 999 service for fire, police or ambulance calls is the link between the professionals and people in trouble and work here is regarded as very worthwhile although stress levels can be high. A calming and reassuring telephone manner is essential, as well as the ability to analyse risks and act fast whilst still showing empathy to the usually distressed caller.
Staff at 999 emergency centres work a shift pattern involving unsocial hours in order to provide 24-hour cover, usually on a 37.5-hour week basis. A typical shift will include taking and recording information and passing it on the relevant emergency service for swift response. Weekend shifts and holidays such as New Year and Christmas in particular will be very busy, especially for calls to the police and ambulance services, with winter the busiest time for motoring emergencies.
Salaries for the positions range between £16,000 and £19,000, rising with promotion and experience. Part-time work is usually available and pays around £9 per hour.

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