Facilities Management job description

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Essential to any organisation operating from a large building is the facilities manager. This individual is expected to manage the services and processes supporting the inner functioning of an organisation. He/She seeks to establish the best physical working environment for the employees. Responsibilities vary by organisation, but these managers generally focus on utilising best business practices to improve efficiency, reduce operating costs, and increase work productivity.
Roles may include managing procurement and contracts, maintaining the building and grounds; cleaning the premises, catering and vending, ensuring the health and safety of employees, managing utilities and communications infrastructure and managing the use of building space.
Typical tasks may include preparing documents and tenders for contractors, coordinating and supervising the work of contractors, investigating the suitability and availability of new premises, calculating the cost effectiveness of necessary goods/services and forming strategic business objectives and planning for future growt
An entry-level manager can expect to earn from £18,000 to £22,000. Salaries tend to rise with experience and vary with location and sector.


The primary responsibility of a Facilities Manager is to ensure that the equipment, company resources and general infrastructure of a company is properly maintained. Persons in this profession are often referred to as contracts manager, support services manager or business services manager. Promotion allows managers to move up to director or executive positions.
Facilities Managers work normal office hours. They may be called upon to work overtime, during times of emergency of when a natural disaster threatens. They are generously rewarded in their pay and benefits packages receiving stock options, pension, insurance, vacation and sick days.
A Facilities Manager usually performs many of the following tasks:
•  Handling security
•  Preparing budgets
•  Minimising expenditure
•  Refurbishing and renovations
•  Negotiating with contractors and other service providers
•  Adhering to regulations and safety procedures
•  Building inspection
•  Conserving energy


• Oral and written communication
• Problem solving
• Project management
• People management
• Planning and scheduling
• Customer service
• Leadership
• Managing budgets
• Building management and services
• Managing interpersonal relationships
• Negotiating
• Networking
• Energy conservation


People interested in becoming a Facilities Manager may pursue their studies at British Institute of Facilities Management (BIFM). There, they may complete their studies in courses such as Construction, Building Services, Engineering, Accountancy, Hospitality or Healthcare. Other applicable certifications include Bachelors or Masters Degrees, an ILM, BTEC, or HND/HNC certification.
Managers are required to have expertise in business strategy, budget and cost control, and people management. These skills will help them become competent professionals. Many other institutions provide the requisite training for interested professionals to develop their skills.

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