Customer Service Engineer job description
Post JobDescription
Customer Service Engineer provides assistance to customers who have technical or maintenance issues. These engineers visit client locations to resolve issues and fix equipment. Job ascension, allows Customer Service Engineers to move on to Technical Sales Engineer or Project Engineer positions.
A Customer Service Engineer usually performs many of the following tasks:
• Guiding customers
• Providing customer training
• Managing customer relationships
• Answering service requests
• Preserving manuals and other product documentation
• Assisting technical sales engineers
• Resolving client issues
• Visiting customer locations
Skills
• Answering customer calls professionally
• Being organized and responsible
• Being customer oriented
• Being quality and goal oriented
• Being confident and focused
• Organisation
• Being computer literate
• Understanding technical information
• Communication
• Being a good team player
• Managing interpersonal relationships
Education
Customer Service Engineers support electronic or electronically products specific to their specialisations. Therefore their studies may cover areas such as:
• Manufacturing Engineering
• Nanotechnology
• Engineering Technology
• Mechanical Engineering
• Building Services Engineering
• Construction Engineering
Employers accept job seekers with HNC, HND, NVQ, City and Guilds, Bachelors and Masters Degree qualifications. Engineers must have an aptitude for technical, mathematical and scientific data.
Job Offer Trends
Overview According to our data, these are the percent of job offers for customer service engineer.
Last 12 months
Companies According to our data, by number of offers, these are the top companies that are hiring for customer service engineer.
Last 12 months
More companiesJob Types According to our data, in percentages, these are the top job types available for customer service engineer.
Categories According to our data, by number of offers, these are the most popular categories for customer service engineer.
Cities According to our data, by number of offers, these are the top locations to get hired for customer service engineer.
Loading map...
Salaries According to our data this is the average salary range offered for customer service engineer.
Customer Service Engineer Jobs
Latest Job Offers
-
Customer Support Engineer, 1st Line Support, Service Desk
£32000 - £38000/annum 3% pension+28 days holiday
Belfast, County Antrim, United Kingdom
-
£40,000
Sheffield, South Yorkshire, Yorkshire, UK
-
£42900 - £56550/annum
N1, Caledonian, Greater London, United Kingdom
-
Technical Field Support Engineer
£45,000
Cambridgeshire, East Anglia, UK
-
£28,000
West London, London, South East, UK
-
£40,000
Rainham, London, South East, UK
-
Operations Manager - Fire & Security
£48K - £52K (Employer Est.)
Leicester, England
-
Engineering / Service Coordinator
£28000 - £31000/annum Benefits Package
Witney, Oxfordshire, United Kingdom
-
£30,000
Keighley, West Yorkshire, Yorkshire, UK
-
£30000 - £35000/annum Company van, 24 days holiday plus ba
Plymouth, United Kingdom
Most Popular Job Searches
- Bt Customer Service Engineer
- Engineer Customer
- Service Engineer
- Work Home Customer Service
- Warehouse Customer Service
- Vp Customer Service
- Virtual Customer Service
- Senior Fraud Customer Service
- Senior Customer Service Representative
- Senior Customer Service Manager
Related Job Descriptions