Customer Service Executive job description
Post JobDescription
Customer Service Executives handle phone, internet and face to face interactions with customers. They manage client adjustments, claims, quotations, and process customer orders. They network with all groups and departments involved in customer orders, processing and support.
A Customer Service Executive usually performs many of the following tasks:
• Identifying new opportunities
• Liaising with customers
• Processing customer orders
• Supporting sales and development departments
• Dealing with adjustments
• Escalating any complaints
• Updating database
Skills
• Being flexible
• Using initiative
• Communication and listening
• Information technology
• People management
• Organisation
• Customer service
• Being confident and focused
• Being professional and courteous
• Being open minded
• Resolving problems quickly
• Being thorough and analytical
Education
Having a first degree in Business, Management Studies or Marketing can assist persons who are interested in working as Customer Service Executives. Employers also accept GCSEs, HNDs, HNCs, NVQs and SVQs. Any Business, Sales or Marketing related qualifications is an asset.
Job Offer Trends
Overview According to our data, these are the percent of job offers for customer service executive.
Last 12 months
Companies According to our data, by number of offers, these are the top companies that are hiring for customer service executive.
Last 12 months
More companiesJob Types According to our data, in percentages, these are the top job types available for customer service executive.
Categories According to our data, by number of offers, these are the most popular categories for customer service executive.
Cities According to our data, by number of offers, these are the top locations to get hired for customer service executive.
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Salaries According to our data this is the average salary range offered for customer service executive.
Customer Service Executive Jobs
Latest Job Offers
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£30,000
Altrincham, Cheshire, North West, UK
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Kilmarnock, Other, United Kingdom
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£30K (Employer Est.)
Northampton, England
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£25K - £28K (Employer Est.)
Coalville, England
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Sales and Customer Service Executive
Ashbourne, England
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£23K (Employer Est.)
Crewe, England
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£29K - £31K (Employer Est.)
Dartford, England
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Customer Service & Ecommerce Executive
£25K (Employer Est.)
London, England
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Customer Service & Operations Executive
£25K - £30K (Glassdoor Est.)
London, England
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Customer Service Sales Executive (Manufacturing)
£26K - £30K (Employer Est.)
Deeside
Most Popular Job Searches
- Senior Customer Service Executive
- Sales Customer Service Executive
- Customer Service Executive Booking
- Customer Service Account Executive
- Customer Support Executive
- Customer Success Executive
- Customer Sales Executive
- Customer Relationship Executive
- Customer Relations Executive
- Customer Experience Executive
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