Quality Manager job descriptionFREE Job Posting
Quality Managers are responsible for developing, revising and implementing quality standards and policies in an organization. Maintaining high levels of customer satisfaction and consistently meeting the required international or business standards are also their responsibility. These managers implement systems that facilitate productivity, improve processes and guarantees efficacy.
a. Supervise quality assurance staff
b. Perform quality assessments
c. Employ, and sustain quality standards
d. Consult with department managers
e. Communicate with internal and external clients
f. Train employees on quality measures and company policies
g. Investigate systems’ failures and issues
h. Coordinate and direct the implementation of new standards into practice
i. Pursue self development and training in current quality principles
Their job roles are dependent on the size of the company. Some managers communicate with customers on quality issues, or work with security and administrative teams to maintain proper standards. Quality managers who work with science or engineering companies may work on shifts, while those in traditional organizations work during business hours. Managers in this role are often referred to as Quality Control (QC) or Quality Assurance (QA) administrators, managers, or directors.
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