Assistant Manager job description

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The role of assistant manager is a key position in any administrative environment. Persons working in this position fulfil the role of buffer between the management team above and the supervisors below. Assistant managers often make many of the day-to-day office decisions in lieu of the management. Therefore, it’s vital that those working in this role are self-confident and show plenty of initiative
In addition, they should have good organisational skills, as delegation is one of the key parts of the job. Given that assistant managers are central to the day-to-day operation of the office, they are often asked to help with recruitment and may play a part in the interview process. Furthermore, they also play a key part in training new staff and ensuring their continued development
Given the responsibilities involved, this role often has the benefit of a private office, normally working a standard 40-hour week. Many people move their way up to this position after joining a firm at a junior level. However, some graduates with a degree in business or management can start their career at this level, earning around £21,000 on average, depending on the industry sector.


Assistant Managers may work in the retail, sales, marketing or service industry. They are above supervisors and team leaders and assist managers in their daily functions. As Assistant Managers, they have the authority to make decisions. Managers may be responsible for a small or large team depending on the size of the company.
Assistant Managers work normal office hours, and may have their own offices. They are paid according to their level, experience, company size or responsibilities. These professionals are expected to be good at supervision, accounting, minimising expenditure, communication and other organisational functions.
The responsibilities of an Assistant Manager include:
• Delegating tasks
• Training team members
• Problem solving
• Recruiting staff
• Improving customer relations
• Training and development
• Merchandising
• Work scheduling
• Income and expenditure
• Payroll
• Enforcing business policies
• Supervisory and administrative support
• Assisting auditors
• Complying with compliance regulations


• Consistent performance
• Autonomy
• Diligence
• Willingness to learn
• Productivity
• Computer literate
• Process Management
• Supervision
• Attention to detail and accuracy
• Organization skills
• Decision-making
• Team work
• Communication
• Confidence and drive
• Customer service
• Excellent communication


Assistant Managers may possess a Bachelor's Degree in Management or Business. Applicants without qualifications may receive internal training from their employers. Nevertheless, managers should possess at least a GCSE, NVQ, SVQ, or Business Diploma. Qualifications can also depend on the industry in which they work. If an engineering company employs them, then Assistant Managers should have an Engineering Qualification.

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