Sales Consultant job description

Summary

Sales consultants are the middlemen between companies and clients, promoting products and services and building long-term commercial relationships. They may work on either an employed or self-employed basis. Those working for employers often receive benefits and bonuses on top of a set salary, while self-employed consultants work independently, setting their own hours and level of income
Key responsibilities include identifying and meeting customer needs within their allotted sales territory, maintaining good after-sales relationships, keeping records of customer appointments and completed sales, and providing detailed information on the products they are selling. It is also important for them to regularly update their product knowledge, as well as hone and develop their selling techniques
The most successful consultants provide a personalised service to their customers, establishing trust and taking a non-confrontational approach to selling.
Income is in the region of £15,000 to £30,000 but may be determined by several factors, including the number of hours worked, sales performance and the degree of independency of the individual consultant.

Description

Sales consultants work closely with customers throughout the sales process. They foster a successful relationship endearing the customer to their business. These consultants handle any enquires produced by the client, investigate the issue and provide the necessary feedback. They work hard to network and negotiate with potential clients about their orders, generating revenue for the company.
Consultants process customer orders in a timely manner, ensuring the clients approval. They also work closely with other departments and teams, such as accounting and marketing. Sales consultants also use sales applications to update client information and requests. They often schedule appointments for sales representative and other consultants. Sales consultants keep normal office hours. They travel to client locations when needed.
Functions of Sales Consultants include:
• Attend sales meetings, conferences and events
• Handle clients in a professional manner
•  Deal with customer issues
• Process customer orders
•  Keep up to date with product developments
• Call clientele
• Devise new sales or marketing strategies
• Work with other departments
• Schedule appointments, calls, and meetings

Skills

• Be self motivated
• Be professional
• Be passionate about the sales industry
• Have superior expertise in sales
• Have quality customer service expertise
• Possess creative and innovative sales ideas
• Possess first-class time and project management capabilities
• Be able to do extremely well at internet and web marketing
• Have a driving record of accomplishments
• Be able to absorb information in a timely manner
• Have first-rate interpersonal skills
• Be able to network and negotiate

Education

Sales consultants have at least a bachelors degree. This degree is typically in a business related field such as marketing, finance or communications. Having a higher-level degree is valuable for professionals hoping to acquire higher managerial positions.

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