Key Account Specialist job description

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Description - Skills - Education - Trends

Description

Managing the queries sent to regional and corporate offices is the responsibility of a Key Account Specialist. They handle client accounts, updating reports and monitoring solution strategies.
A Key Account Specialist usually performs many of the following tasks:
• Generating data requests
• Monitoring solution implementation
• Updating customer scorecard report
• Managing customer accounts
• Supporting internal and external customers
• Devising local plans on specific projects

Skills

• Handling and understanding mathematical and analytical data
• Time-management
• Organisation
• Multitasking and prioritising
• Team management
• Managing interpersonal relationships
• Stress management
• Problem solving
• Project management
• Being analytical
• Being professional and approachable

Education

Key Account Specialists usually have a Bachelors Degree. Their areas of specialisation include:
•    Marketing
•    Business Administration
•    Accounting
•    Sales
•    Computer Sciences
•    Finance
•    Economics
•    Mathematics
These specialisations allow Specialists to understand the many facets involved in their jobs. They use their knowledge to assist clients and resolve their problems.

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